![]() I can't access a WD My Passport 1TB external HDD 'When I connected my WD external hard drive to my desktop, Windows 10 prompts me with an error message saying you need to format the disk before you can use it. I am not a computer person, but to me, it seems that because there is a decent amount of information on my passport (although no even close to full) my computer needed some time to read the entire disk in order to use it. But then I realized, if I let it sit, after about 20 minutes, the icon popped up on my desktop. I searched for answers, and even considered downloading some of the stuff people recommended. After that, when I plugged the passport in, it didn't seem to be recognized but the light came on and the drive made noise. ![]() Then i backed up my entire computer which is only about 25-30 GB. When i first purchased the passport and plugged it in, I had no problems, the icon came right up on my desktop.
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March 2023
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